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Customer Care

About Your Bill


Note
To find important information about your billing statement, please click on the numbers below.

Your account number is located in the upper right hand corner of your billing statement (bullet 2 below).
City of Montclair Address
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Utility Account Information
Includes account number, service address, bill date, and service period and contact information for customer service.
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Important Message
Check this portion of your billing statement for important information.
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Payment Coupon
Please tear off and remit this coupon with your payment in the envelope provided if you chose to mail your payment.
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Due Date
Shows the date the billed amount is due. Please pay the amount due on or before the due date.
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Account Balance
Shows the total amount due. If you signed up for the recurring online payment method, DO NOT SCHEDULE A DUPLICATE PAYMENT.
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Customer Name and Mailing Address
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Remit Address
Mailing address to use if you chose to mail your payment.
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The reverse side of the billing statement provides important information that includes how to contact City service if you have questions about your bill; the terms of payment; non-payment of bill; return check charge; and access to facilities. There is also a stub for you to complete and send in if any changes need to be made to your personal information.